Component Inspection & Containment Vehicle Safety & Recalls

The delivery model for this service acts as the framework for everything we do:

Safety and Environment:

The safety of both our employees and our customers is integral to our business and is ensured through a number of key activities:

• Attendance registers
• Site safety introduction
• Risk assessments for each activity
  
• Accident prevention, near-miss and hazard reporting
  

Process control:

 5 steps of process control:

1. Set standards by which performnace will be measured

2. Measure performance

3. Compare actual performance with standards and identify any deviations.

4. Determine the reason for the deviation.

5. Take corrective action if needed.

Management and reporting:

Accessible Key Account Managers are available to our customers ensuring we can react quickly to their needs and to facilitate regular performance reviews against agreed targets and KPI’s.

To keep our customers informed and up to date with both quality and cost, we provide daily reports which are accessible via our secure web portal.

Reporting includes:

• Activity description
• Quantities inspected, rejected, reworked
• Defect analysis
• Hours worked
• Activity status, Open/closed.
• Cost tracking against order value

People:

Our people, their skills and development are fundamental to everything we do.

• 4 stage vetting, testing, recruitment and probation process.
• Activity requirements matched with individual skill sets.
• Personal training and development programs.